Ex-Demo | Reconditioned Grades Explained

Certified vs Refurbished grading:

First of all, all our devices are fully tested and guaranteed 100%. All are offered with a no quibble warranty for additional peace of mind. When buying used, do you generally receive a no quibble warranty? Probably not.. but we like to offer our customers the peace of mind they deserve. Whether its a Reconditioned phone or laptop, or an Ex-Demo Macbook or desktop computer, they are all warranted and guaranteed.

Ex-Demo are devices that have been rigorously renewed to meet the same functional standards of a Brand NEW device. These devices are literally in 'as new' condition and are mainly in-store units that have been repackaged directly by the manufacturer with little or no usage. 

Reconditioned are devices that have been used previously and sorted by quality. They are then tested, put through a series of stress tests, repaired and have parts replaced with new ones. These devices are all triple tested in-house by Apple Certified and Microsoft trained technicians to meet and exceed the mechanical expectation of such a device. The only flaws these devices carry are negligible cosmetic ones, like scratches or light abrasions.

For your reference we have listed our Refurbished and Certified grades below with a few pictures so as to compare and know what to expect.

We would like to once again remind you: ALL these devices work flawlessly. These Grades are purely for cosmetic reasons. Pictures are for reference only. All items can be viewed directly in-store as stock becomes available.

Several different functionality tests are also performed on all the device components before advertising our units for re-sale. Keep this in mind when buying and comparing!

We systematically focus on our reduction in electronic footprint during refurbishment. The environment is our top priority.

Grade A+ : Pristine Condition, Usually in NEW condition or extremely close

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Grade A / A- : Excellent Condition, Usually in very good condition or with barely noticeable marks

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Grade B / B+ : Good Condition, marks, dents and/or scratches are expected

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