Certified | Refurbished Grades Explained

Certified vs Refurbished grading:

First of all, all our devices are fully tested and guaranteed 100%. All are offered with a no quibble warranty for additional peace of mind. When buying used, do you generally receive a no quibble warranty? Probably not.. but we like to offer our customers the peace of mind they deserve. Whether its a Refurbished phone or laptop, or a Certified Macbook or desktop computer, they are all warranted and guaranteed.

Certified are devices that have been rigorously renewed to meet the same functional standards of a Brand NEW device. These devices are literally in 'as new' condition and are mainly Ex-Demo units that have been repackaged directly by the manufacturer with little or no usage. 

Refurbished or Pre-Owned are devices that have been used previously and sorted by quality. They are then tested, put through a series of stress tests, repaired and have parts replaced with new ones. These devices are all triple tested in-house by Apple Certified and Microsoft trained technicians to meet and exceed the mechanical expectation of such a device. The only flaws these devices carry are negligible cosmetic ones, like scratches or light abrasions.

For your reference we have listed our Refurbished and Certified (CPO) grades below with a few pictures so as to compare and know what to expect.

We would like to once again remind you: ALL these devices work flawlessly. These Grades are purely for cosmetic reasons. Pictures are for reference only. All items can be viewed directly in-store as stock becomes available.

Several different functionality tests are also performed on all the device components before advertising our units for re-sale. Keep this in mind when buying and comparing!

We systematically focus on our reduction in electronic footprint during refurbishment. The environment is our top priority.

Grade A+ : Pristine Condition, Usually in NEW condition or extremely close

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Grade A / A- : Excellent Condition, Usually in very good condition or with barely noticeable marks

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Grade B / B+ : Good Condition, marks, dents and/or scratches are expected

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